1. Introduction
This Privacy Policy details how MotDiese, a simplified joint-stock company (SAS), registered with the Paris Trade and Companies Register, with its registered office at 12 rue Vivienne, 75002 Paris, France (hereinafter "MotDiese" or "we"), collects, processes, and protects your personal data in connection with the use of the website convfast.com (hereinafter "the Site") and its associated services.
We are committed to complying with the General Data Protection Regulation (GDPR) No. 2016/679 and the French Data Protection Act No. 78-17 of January 6, 1978, as amended, to ensure transparency and security of your information.
2. Data Collected
2.1 Data Provided by the User
When you register or use our services, we collect the following data:
- First and last name (optional, depending on billing needs);
- Email address (required for account creation and communications);
- Payment information (processed exclusively by our provider Stripe, without storage on our servers);
- Files uploaded for processing (PDF or other formats, deleted immediately after use).
2.2 Automatically Collected Data
When browsing the Site, we may collect, via analytical tools and essential cookies:
- IP address (anonymized);
- Browser type and operating system;
- Browsing data (pages visited, visit duration) to improve our services.
No advertising or third-party tracking cookies are used on our Site.
3. Processing Purposes
The data collected is used exclusively for the following purposes:
- Provision and management of services (conversion, compression, PDF file signing);
- Management of your user account and payments;
- Communication with you (customer support, subscription notifications);
- Improving user experience and technical optimization of the Site;
- Compliance with legal and regulatory obligations.
We do not resell or share your data for commercial purposes.
4. Legal Basis for Processing
The processing of your data is based on the following legal bases:
- Contract performance: to provide the services you have subscribed to (Article 6.1.b of GDPR);
- Consent: for non-essential communications, such as newsletters (Article 6.1.a of GDPR);
- Legal obligation: to meet tax or judicial requirements (Article 6.1.c of GDPR);
- Legitimate interest: to improve our services and ensure Site security (Article 6.1.f of GDPR).
5. Retention Period
We retain your data only for the time necessary for the purposes described:
- Uploaded files: deleted immediately after processing;
- Account data: retained as long as your account is active, then deleted within 30 days after termination;
- Billing data: retained for 10 years in accordance with French accounting obligations;
- Anonymized analytical data: retained for a maximum of 12 months.
6. Data Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration:
- SSL/TLS encryption for all transmissions;
- Automatic deletion of files after processing;
- Restricted data access by our staff, subject to confidentiality clauses;
- Servers hosted in the European Union, compliant with the strictest security standards.
7. Data Recipients
Your data is only transmitted to the following entities:
- Stripe: for secure payment processing (see their policy at stripe.com);
- Our technical service providers (hosting, maintenance), all located in the EU and bound by confidentiality agreements;
- Competent authorities, in case of legal request.
8. Your Rights
In accordance with GDPR, you have the following rights:
- Right of access: consult the data we hold about you;
- Right of rectification: correct inaccurate data;
- Right to erasure: request deletion of your data (subject to legal obligations);
- Right to restriction: restrict certain processing;
- Right to portability: retrieve your data in a structured format;
- Right to object: object to processing for legitimate reasons.
To exercise these rights, contact us at support@convfast.com with a copy of your ID. We will respond within 30 days maximum.
You may also file a complaint with the CNIL (www.cnil.fr) if you believe your rights are not being respected.
9. Cookies
We only use technical cookies necessary for the operation of the Site (e.g., session management). No tracking or advertising cookies are used. You can manage your preferences via your browser settings.
10. Policy Modifications
We reserve the right to modify this Privacy Policy. Any update will be notified on the Site and/or by email at least 30 days before it takes effect. Your continued use of the Site after these modifications constitutes acceptance.
11. Contact
For any questions or requests regarding your personal data, contact our Data Protection Officer:
MotDiese
12 rue Vivienne, 75002 Paris, France
Email: support@convfast.com